Returns & Exchanges
At REK GEN, we stand behind the quality of our vehicle protection products and offer a 30-day return window for items in new, uninstalled condition. If you are not completely satisfied with your purchase, we are here to help you facilitate a quick and easy exchange or refund.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all mounting hardware and instructions are included to avoid restocking fees.
Ship the Item
Affix the provided shipping label or use your preferred carrier to send the package back to our distribution center for inspection.
Receive Refund or Exchange
Once our technicians verify the condition of the returned products, we will process your refund to the original payment method or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing